The company is one of the leading Retailers in Australia with store operations in New Zealand, Singapore & Malaysia. Managing Vendors and Purchase Orders in the Indian Sub-Continent was a major challenge for the customer. Complexity was increased with the involvement of traders and importers from Australia, USA and Hong Kong. This customer had changed 3 service providers in the previous 4 years due to service failures.

Company’s Requirement

The company was looking for the following capabilities with its logistics partners:

  • Purchase Order Management
  • Origin Cargo Management
  • Vendor Management
  • Exceptions Management
  • Export Customs Clearance
  • Origin Consolidation and FCL /LCL Movements
  • Export Documentation
  • International Freight
  • Inbound Customs Clearance and Delivery at Hub and Destination
  • Reduce FCA to FOB Lead Times
  • Reduce LCL movements
  • Visibility of shipments from Cargo Receipt till Destination Delivery
  • Timely & Accurate Documentation
fashion retailer